Refund policy
At Kaspard Solutions, we strive to ensure customer satisfaction. Please read our refund policy carefully.
💰 Refund Eligibility
Refunds are considered only in case of a manufacturing defect or if the delivered item is incorrect.
Requests must be made within 48 hours of purchase or delivery.
The product must be:
Unused
In original condition
With original packaging, accessories, and invoice
🔍 Inspection & Approval
All refund requests are subject to inspection by our technical team.
If the issue is confirmed, the refund will be approved.
🔁 Refund Method
Approved refunds will be issued as:
Store credit, or
Product exchange
❌ Non-Refundable Cases
Refunds will not be accepted if:
The item shows signs of use, damage, or misuse
The product is missing accessories or packaging
The issue is reported after the allowed time
The item is a clearance, discounted, or special-offer product (unless defective)
⚠️ Important Note
Kaspard Solutions reserves the right to decline any refund request that does not meet the above conditions.